What you are looking for?
In just a few seconds to answer - matters whether you have a question about the product or another topic. Maybe here you find the answer.
Can I become a member of the völkl test team?
Our skis are tested by our R+D and our Test Team through the whole year. To keep our quality as high as possible, we constantly work together with experts. Let us know, if you think you can contribute in our team. Email: firstname.lastname@example.org
Can I get a sponsorship and how?
For the first step towards sponsorship meet your local dealer or sales rep to find out if there is an opportunity of getting sponsored in your area. If you already have some achievements in various competitions or you already collected some video material, then you can contact our national sales department.
Can I ski on the skis right out of the package?
Yes, all of our regular non-FIS race skis come from the factory with a 2° edge and a 1° degree base. We do recommend applying wax before skiing for best performance, please contact your local retailer for best wax recommendations based on your location.
Bindings must always be mounted and adjusted by a certified technician.
How are the edges sharpened from the factory?
All skis except FIS Race and PRO Models are like this:
1,5 base bevel
1,5 base bevel
How are the skis made?
You can visit the »factory tour« on our website or subscribe for a tour in our facility in Straubing: email@example.com
How do I contact headquarters?
To contact our headquarters, please send us an email to firstname.lastname@example.org
How do I store my skis correctly, especially in summer time?
To protect your ski and take care of them, it is useful to wax them constantly. If you can not do it yourself, bring your ski to your local dealer. Further do not store your wet ski in a ski bag or similar. The same applies for summer time. Covering your ski with wax and turning down the Z-number (DIN/ISO) to the minimum will protect you ski and binding in summer time. Before starting the new winter season, make sure that the binding is adjusted by a certified dealer.
How often do I have to re-check the adjustment of my binding?
You should have the binding adjustment re-checked after three weeks of use, and at least once a winter season. Also, it is important to readjust the settings if there are any changes to you physically or to any of your system parts: ski, boot, and binding.
I am looking for a ski from a previous year and I can't find it on the actual Völkl website...
It‘s best to search online at one of our dealers website. Also, you can ask your local dealer, they will be able to help you.
I have broken my ski, what should I do?
Regarding the broken ski, please contact your local dealer at which you bought the skis. They will handle this for you.
All warranty claims are handled by our retailers. Please take your equipment to your local Völkl retailer, and they will determine if it is a warranty issue, and handle the return for you.
What model and size is best for me?
We recommend that you work with an authorized retailer to help find the best model and size for your needs. Once you tell them your skier ability, preferred skiing conditions and terrain, height and weight, they can help you find the best setup.
What pole size do I need?
Your forearm and bicep should make a 90 angle, when holding your pole upside down and directly under the basket.
Where do I mount the binding on the ski?
On most skis a recommended boot center line is indicated by the ski manufacturer. It is also possible to mount the binding in a position closer to the tip or the end of the ski. If the ski is mounted more to the tip, it will turn easier, if it is mounted towards the end, the ski will act more solid at high speed. In every case however, you must go to an authorized dealer to have it mounted in the correct way.
Which binding fits my ski?
For our skis Racetiger, Code, RTM and Flair we use special bindings which are specially constructed for each ski. For our Flat Skis (Freeride, Freestyle, FIS-racing and Touring) we recommend you to check the marker website. There you can find a lot of bindings that fit our ski. You can also ask your local dealer for help, who you can find under ‚store locator‘
Which ski is best for my needs?
Our »ski finder« on our website will help you find the perfect ski for your needs. You can also ask your local dealer. They can also help you find your most suitable Völkl ski.
Which ski length is the correct one for me?
You are best to ask your local dealer. They can help you find your most suitable length and can discuss this in detail with you.
It can be difficult to find the right size as it depends on your skill level as better skiers normally prefer longer skis than intermediate/beginner skiers and it also depends on the model, as freeride skis should be longer than for example On-Piste slalom skis.
As a general rule you can go from your height to the upper or lower size.